Document Capture Processing Solutions
 

 

Support
Please contact your reseller rep first for support.
Ribstone Systems technical support hours:
Monday - Friday 8:00am to 5:00pm (CST)
(312) 857-2000; option 1

Remote Support
Our technical support staff can access your computer to diagnose and correct problems, provided your unit is networked and connected to the internet.

When requesting service, please have the following information available:

- Company name
- Company phone number
- Contact name and phone number
- Ribstone product and version number
- Ribstone serial number (a 6 digit number located on the top of your workstation.

Please be precise as possible in your description of the problem.

 

 
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